Need help?

If you need help with File Converter for SharePoint, want to report a bug, or have a feature request, send us an email and we'll take a look.

product@1990quebec.com

We typically respond within 24 hours on business days.

To help us resolve the issue faster, include as much of the following as you can:

What you were doing when the issue happened
The file, document, or Office app involved
The full error message or a screenshot
Your app or browser, device, and operating system

Helpful Articles

Start here for the most common support questions.

How to update a SharePoint app in SharePoint admin center See the admin update flow for new marketplace releases, including the classic SharePoint steps for Upgrade Store App. How to convert files in SharePoint Convert images, video, audio, spreadsheets, and documents directly from a SharePoint document library. How to upgrade or cancel your subscription Manage your plan from the customer portal if you need to change or cancel your subscription.