This policy explains what 1990 Quebec collects across our website and products, why we use
it, and how we protect it.
What does this policy cover?
This policy covers 1990quebec.com, our account and licensing services, purchases, support,
and shared product infrastructure. Each product also has a privacy policy that explains its
exact permissions and content-processing workflow. Follow the product policy when it
describes a more specific practice for that product.
What information does 1990 Quebec collect?
Public website activity: Page views, page interactions, referring source,
session information, approximate location, and browser and device information.
Account and licensing data: Work email address, display language, account
creation date, product usage dates and counts, installed product version, and trial or
license status. The exact fields depend on the product.
Diagnostic data: Product and page, browser, operating system, app
version, error message, and recent technical events. A diagnostic event can also include
the signed-in work email, full SharePoint page URL, or a relevant file or folder name when
the product needs that context to identify an error.
Support and sales data: The contact details, organization information,
requirements, messages, and files that you choose to send us.
Purchase data: Contact details, selected product and plan, Stripe
customer and subscription identifiers, purchase amount, and payment or subscription
status. Stripe receives and processes payment-method details.
How does 1990 Quebec use this information?
Create accounts and provide product access
Apply trials, usage limits, and licenses
Process purchases and manage subscriptions
Measure public website and product usage
Investigate errors, secure our services, and improve reliability
Respond to support, sales, privacy, and legal requests
How does 1990 Quebec measure website activity?
Google Analytics runs on public pages such as product, pricing, help, and legal pages. It
uses first-party identifiers to distinguish visitors and sessions and reports page activity,
approximate location, browser, device, and referral information. Google uses an IP address
during collection to determine approximate location and discards it before logging the
Analytics data.
Google Analytics does not run inside add-in task panes, authenticated dashboard pages,
add-in authentication dialogs, or blank redirect pages. Sentry can still report errors from
supported website and add-in pages as described above, but we do not enable Sentry session
replay or performance tracing.
Most products process selected content in the browser and exchange files directly with
Office, Outlook, SharePoint, Google Slides, or the user’s device. Some features
contact another service to complete the action you requested. Examples include rendering a
LaTeX equation with CodeCogs, loading a selected website in Web Viewer, requesting map
tiles, and creating a timer video through Google Apps Script.
Each product policy identifies the content involved, where processing occurs, the providers
involved, and any diagnostic fields that can contain a filename or URL.
Which service providers process data, and where?
Google Cloud Firestore: Stores account, licensing, usage, and selected
product configuration data in United States data centers.
Sentry: Stores our diagnostic events in its United States region. Read
Sentry’s Privacy Policy.
Google Analytics: Processes public website activity through
Google’s regional collection and processing infrastructure.
Microsoft and Google: Provide identity, Office, Outlook, SharePoint,
Google Slides, Google Apps Script, and Google Drive services under the user’s or
organization’s configuration and their own privacy terms.
A product policy lists any additional provider that its feature contacts.
Does your organization require a different data residency region?Contact support and we’ll help.
Does 1990 Quebec sell personal information or use customer content for marketing?
No. We do not sell personal information. We do not use customer files, support messages, or
diagnostic events to build advertising profiles or market third-party products.
How does 1990 Quebec protect information?
We use encrypted HTTPS connections for data in transit. Google Cloud encrypts Firestore data
at rest, and Firestore security rules prevent public access. Microsoft, Google, Stripe, and
Sentry apply their security controls to the data they process.
We limit access to 1990 Quebec systems to authorized personnel who need the information to
operate products, respond to requests, secure our services, or comply with legal
obligations. No system provides absolute security, so we review and improve these safeguards
over time.
How long does 1990 Quebec keep information?
We retain account, usage, and license records until the user requests deletion or we no
longer need them to provide the product.
We retain diagnostic events only as long as needed to investigate errors and maintain our
products.
We retain support, sales, purchase, and subscription records as needed to manage the
relationship, meet legal obligations, and resolve disputes.
Google Analytics and Stripe retain information under our configured settings and their
applicable terms.
We retain aggregated signup and usage totals that contain no email addresses or other
identifiers.
How can I access, correct, or delete my information?
Email product@1990quebec.com from the address linked to your account. Describe the products
or services involved. We will verify the request and respond within 30 days.
Deleting a 1990 Quebec account record does not delete files stored in Office, Outlook,
SharePoint, or Google Drive. Delete those files through the service that stores them.
How will 1990 Quebec communicate policy changes?
We post each revision on this page and update the effective date below.