When a new version of a SharePoint marketplace app is released, update it from the Apps page in SharePoint admin center.
Required permission: You must be a SharePoint Administrator or higher in Microsoft 365.
Step by step
- Open the SharePoint admin center.
- Go to More features, then under Apps click Open.
- On Manage apps, click Go to the classic experience.
- Click the Files tab in the classic SharePoint ribbon.
- Select the app that you want to upgrade.
- Click Upgrade Store App in the ribbon.
- If SharePoint shows a confirmation screen next, verify the app name and click the trust button to continue.
This trust prompt is a normal part of SharePoint's update flow. Apps published through Microsoft Marketplace go through Microsoft's certification process before they are listed, including automated checks and validation-team review. You can read more in Microsoft's documentation on the certification process.
SharePoint Classic Experience vs Modern Experience
These last steps use SharePoint's classic experience because that is where Microsoft currently exposes the Upgrade Store App action. Microsoft confirmed that in this SharePoint issue on April 15, 2026.
They also said they are working on improvements for the newer admin experience, but there is no public ETA yet. Until that changes, the classic ribbon is the path to use for this upgrade flow.
Need help?
If you run into any issues updating the app, contact us through our help page and we'll take a look.