Zip & Unzip for SharePoint: Passwords, Formats, and Troubleshooting

Zip & Unzip for SharePoint support guide

Zip & Unzip for SharePoint supports common archive workflows directly in your document library, including password-protected archives and multiple output formats.

Password-protected archives

You can create password-protected archives in ZIP and 7z formats. When you extract a protected archive, the add-in detects that automatically and asks for the password before continuing.

Supported formats

macOS note for password-protected 7z files

macOS Archive Utility does not reliably open AES-encrypted 7z files. If a password-protected 7z archive will not open on macOS, try Keka, The Unarchiver, or the 7z command-line tool instead.

Common troubleshooting tips

If a password is rejected, double-check capitalization and make sure you are using the correct extraction tool. If a large archive is slow, try smaller batches so the browser does not run out of memory. If TAR.GZ creation fails, ZIP or 7z is usually a more reliable fallback for big jobs.

Need help?

Email product@1990quebec.com with whether you were creating or extracting, which format you used, how many files were involved, and the exact error message if one appeared.