This policy explains what DICOM Viewer for SharePoint collects, why we use it, and how we
protect it.
What account and usage data does DICOM Viewer for SharePoint collect?
SharePoint provides your work email address. We use it to identify your account, apply usage
limits, verify license access, and provide support.
We store:
Your work email address
The date we created your product record and the installed add-in version
Your first and most recent usage dates and total usage count
Your trial or license status
Organization administrators can provide work email addresses to assign licenses. We store
those addresses with the license assignments.
How does DICOM Viewer for SharePoint process files?
Your browser reads the selected DICOM file directly from SharePoint. When you open a study,
the viewer can also read supported DICOM files from the same SharePoint folder. The viewer
decodes the images and displays their metadata in your browser. The files do not pass
through or remain on our servers.
Why does DICOM Viewer for SharePoint need SharePoint access?
DICOM Viewer for SharePoint uses your existing SharePoint permissions to:
Identify the selected file and its SharePoint folder
List supported files in the same folder when you open a study
Read the files you choose to view
The viewer does not grant access to files you cannot already access.
What diagnostic and support data does DICOM Viewer for SharePoint collect?
When DICOM Viewer for SharePoint encounters an error, Sentry receives a diagnostic event so
we can investigate and fix the problem. The event includes:
Your work email address
The browser, operating system, product name, and add-in version
The full SharePoint page URL where the error occurred
The error message and recent technical events, including a file or folder name when it
relates to the error
We also process the information that users choose to send when they contact support.
Do you sell personal information or use it for marketing?
No. We do not sell personal information or disclose it to third parties for advertising or
marketing.
Which service providers store DICOM Viewer for SharePoint data, and where?
SharePoint stores DICOM files in your organization’s existing SharePoint
environment. Our servers do not store those files.
Google Cloud Firestore stores account, licensing, and usage data in United States data
centers.
Sentry stores diagnostic events in United States data centers.
Does your organization require a different data residency region?Contact support and we’ll help.
How do you protect DICOM Viewer for SharePoint data?
SharePoint controls access to DICOM files. We send account, licensing, usage, and diagnostic
data over encrypted HTTPS connections. Google Cloud encrypts stored data, and Firestore
security rules prevent public access.
We limit access to our Google Cloud and Sentry projects to authorized personnel who need the
data to operate the product, respond to support requests, or comply with legal obligations.
How long do you keep DICOM Viewer for SharePoint data?
We retain account, usage, and license records until you request deletion.
We retain diagnostic events only as long as needed to investigate errors and maintain the
product.
We retain aggregated signup and usage totals that contain no email addresses or other
identifiers.
How can I access, correct, or delete my data?
Email product@1990quebec.com from the work email you use with DICOM Viewer for SharePoint.
We will verify the request and delete the records linked to your work email within 30 days.
How will you communicate policy changes?
We post each revision on this page and update the effective date below.